ChoiceQuote is celebrating having been Highly Commended at the UK Customer Service Excellence Awards.The company has picked up commendations for the Best Customer Engagement and Best Use of Customer Feedback categories at the UK Customer Service Excellence Awards which took place at a Read the full article…
It’s the perfect time to discuss the most significant car buying trends for 2019. From increased customer awareness of the market to a growing demand for ‘almost new’ used cars, car traders, mechanics and dealers will want to take note of this year’s evolving landscape to support thei Read the full article…
As every motor trader knows, there are cars that just sell fast. These cars are consistently top of the list when it comes to sales data. The Ford Fiesta, the Ford Focus and of course the Vauxhall Corsa consistently top the lists.The trend towards smaller “city” cars that use less fue Read the full article…
Motorists, traders and insurers are paying out millions in repair costs due to the poor standard of UK roads. The widespread problem of potholes has caused frustration and anger among many British drivers and motor traders. But what’s the solution?Potholes have been a recurring proble Read the full article…
In a recent reliability survey by What Car?, Tesla were unfortunately left red-faced as they came in last place rated by current owners. AFV (Alternatively fuelled vehicles) have been on the rise in the UK for the last few years, spearheaded by the popularity of the Tesla brand. Offer Read the full article…
A post-Brexit UK could provide more opportunities in free-trade, better job prospects and industry growth of British-made cars, according to a new report.The study conducted by online car servicing provider, Servicing Stop, surveyed more than 1,600 motorists on their views of a Britai Read the full article…
A recent survey of car dealership customers has found that they are remarkably loyal if the dealership's service department does a good job.The new JD Power 2016 Customer Service Index Study found that 92 per cent of customers who said they were highly satisfied with their experience Read the full article…
A mechanic in Riverhead has launched a female-only course to help teach women how to repair and maintain their cars.Luci Burnham, 26, is running the course to boost confidence among female car owners as many currently worry that they are taken for a ride when they take their vehicle t Read the full article…
Motor trade businesses are sure to want to keep the cost of their insurance policy as low as possible, but there are certain risks involved with purchasing cover that seems too good to be true.It’s not surprising that a motor trade business would want to save money on little things to Read the full article…
A female mechanic and a female garage owner from Cornwall have spoken out about sexism that is rife within the motor industry.Karen Gallagher and Samantha Congden of North Country Garage in Redruth, Cornwall, have said it is difficult to gain recognition or respect within the “male ch Read the full article…
